Shipping & Returns

Shipping and Returns
 

At Premier Watch Shop, we realize that you have many choices available to purchase luxury items online, so we want to thank you for visiting our store. We want our customers to make educated purchases of the products they will enjoy for many years to come. Please see some frequently asked shipping and returns questions below.

Shipping

Q: When will Premier Watch Shop ship my purchased item?
A:
Orders usually ship in 1 business day after receiving a cleared payment. Orders require a valid telephone number for the recipient.

Q: Will I receive a tracking number?
A:
Yes, you will receive a notification email with tracking information after the item is shipped.

Q: Will my package require a delivery signature?
A:
Yes, most orders require a delivery signature because of the item value.

Q: Do you ship to a P.O. Box or APO/FPO?
A:
No, because most orders require a delivery signature.

Q: Is the shipping to AK, HI, or PR eligible for free US shipping?
A:
No, shipping to above states and territory incur an extra shipping fee because there are less shipping options available.

Q: Can you ship an international package as a gift or lower the invoice value?
A:
No, US and international shipping laws prohibit such action.

Q: Do the shipping charges include import duty/tax for international shipments?
A:
No, please check import tariffs with your local customs office prior to purchasing.

Q: Are the products inspected prior to shipping?
A:
Yes, all items receive a pre-ship final inspection to ensure they're in perfect working condition and are carefully packed by our experienced staff to ensure a safe transit to you.

Returns

Q: How long is your return policy?
A:
If you receive an item and are not satisfied with the look or size, you have 30 days from the date of delivery to return the item to us for an exchange or refund. Item(s) must be in new condition (no scratches or marks) and include all provided factory accessories.

Q: Do you have a restocking fee on returns?
A:
Yes, there is a 10% restocking fee on all returns. Restocking and inventory overhead and can be very costly for luxury items, therefore these fees are common among major online stores.

Q: Who is pays for the return shipment?
A:
The customer is responsible for the return shipping.

Since year 2000, I have strived to provide my eBay customers personalized service and exceptional products at the best possible discounts. Please visit our Terms and Conditions page for full store policy details and please contact us if you have any questions or concerns.

We truly value your business and hope you will be one or our many returning customers!

Premier Watch Shop
Email: sales@premierwatchshop.com
Toll free: 1-800-423-1534


 
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PremierWatchShop.com is not an Authorized dealer or retailer of any brand. A factory warranty card will not be provided. We are not affiliated with any company or manufacturer shown in our website. The names, trademarks, designs, logos etc., and all intellectual property rights of the brands listed are the exclusive property of their respective owners.